It is unwise to post personal information such as your e-mail address on a public forum.
In answer to your question may I suggest you read
this by Miranda. Chances are your e-mail never got through as she said there were a few problems with hotmail.
Any queries of this nature in future should be direfted at
[email protected]. Yes, I understand you have probably done this several times but honestly admin do eventually answer, even if you have to wait a while.
Hope this helps.