I ran across someone battling a RCG. I could tell with the new system they had been battling it a while. They had attempted to retreat several times. They had not been slain. But their name was not visible as a clickable option, so I was unable to send them a PM to ask if they needed help. They were not on my friends list and were not on the mentor list.
I know it used to be this way, being able to click on the names in the area of a battle to coordinate through PM's.
Or perhaps they switched to an alt *shrugs* Anyone else experiencing this?