Failure of a new room to appear

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Topaz
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Failure of a new room to appear

Postby Topaz » Thu Oct 19, 2017 9:53 pm

I just tried to open a new room in my guild and although the points disappeared the room did not.

I a) refreshed and b) turned everything off and on again.

What happened?


Topaz

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Ellyana Lilli
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Re: Failure of a new room to appear

Postby Ellyana Lilli » Thu Oct 19, 2017 10:13 pm

I’ve had this happen sometimes it takes a few moments. Try again - once it took almost 10 mins for the new room to appear.
'When there's no more room in Hell, the dead will walk the Earth' ~George A. Romero
'Shop Smart. Shop S-Mart'

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Topaz
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Re: Failure of a new room to appear

Postby Topaz » Fri Oct 20, 2017 2:00 am

It is there now! Thank you.

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Zeric of Admin
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Re: Failure of a new room to appear

Postby Zeric of Admin » Wed Oct 25, 2017 9:56 am

Yeah, this is a bug.

If an admin is around at the time, we can force the system to notice the new room quicker, but if we're offline, it takes a few moments for the change to propagate currently.

It's on the list to investigate because we want to find a permanent fix for it.

- Z
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Hojo Musachi
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Re: Failure of a new room to appear

Postby Hojo Musachi » Sat Nov 25, 2017 8:47 am

I've just bought a room and it hasn't appeared after 15 minutes.

How long does it take for it to refresh automatically?
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Ellyana Lilli
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Re: Failure of a new room to appear

Postby Ellyana Lilli » Sat Nov 25, 2017 8:57 am

Hojo Musachi wrote:I've just bought a room and it hasn't appeared after 15 minutes.

How long does it take for it to refresh automatically?


I think it was about 10-15 mins, and possibly on the hour, when it last happened to me for the room to appear.
'When there's no more room in Hell, the dead will walk the Earth' ~George A. Romero
'Shop Smart. Shop S-Mart'

Ellyana - 118743

Hojo Musachi
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Re: Failure of a new room to appear

Postby Hojo Musachi » Sat Nov 25, 2017 9:01 am

No joy for me currently

*edit* It's there now
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"I'm afraid, Isoyami, I have probably already said more than was bought by the Knight's kiss " - Shaerih

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Miranda of Admin
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Re: Failure of a new room to appear

Postby Miranda of Admin » Sat Nov 25, 2017 10:24 pm

This can take up to an hour to appear at the moment due to caching. We are aware of it and will look into it when we can but it's not top of the priority list at the moment - apologies for the inconvenience this causes.
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Zeric of Admin
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Re: Failure of a new room to appear

Postby Zeric of Admin » Sun Nov 26, 2017 8:19 pm

It takes time for the builders to do building work, duh.

- Z

(For real though, it is a bug, and it is on the list)
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