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by Natasha
Tue Jun 09, 2009 2:18 am
Forum: Bug Reports
Topic: Error with premium memberships
Replies: 1
Views: 1751

Re: Error with premium memberships

Please send me all the info in a PM here on the board. Include any paypal transaction numbers you have, the email of your paypal account, and a general summary of what happened as far as dates. I'll look into it for you.
by Natasha
Sun May 31, 2009 11:42 pm
Forum: Announcements and Guidance
Topic: Spam
Replies: 0
Views: 3615

Spam

I've upgraded the boards and kicked the spam filters. The capcha might be more annoying and you might have problems due to your address being on a black list. Hopefully I can tune the filters a bit later, but right now it's overloading the moderators to chase this down.
by Natasha
Mon Dec 01, 2008 3:02 am
Forum: Game Changes and Worldbuilding
Topic: Pretty heavy duty mail problem
Replies: 0
Views: 15385

Pretty heavy duty mail problem

We've been tracking down an intermittent mail problem for a few weeks now which has prevented many new player registrations. Those emails that were stuck are flowing freely now and are happily on their way to the various mail boxes.
by Natasha
Tue Sep 23, 2008 1:08 am
Forum: Announcements and Guidance
Topic: Spam Filters
Replies: 0
Views: 3798

Spam Filters

We've begun running out email through an external spam service called postini. Its basicly the same spam service google mail gets, and thats actually who we got it from. I'm in the process of checking to see if postini can auto detect the email addresses that should work and allow them while blockin...
by Natasha
Sun Sep 21, 2008 8:16 pm
Forum: Announcements and Guidance
Topic: Major Maint
Replies: 2
Views: 4783

Re: Major Maint

It looks like the majority of the issues have calmed down. Even though we recovered from this fairly simply, I'm keeping notes on the quirks that show up when DG is migrated to a new server and its actually helping me on some of the scalability work I've been doing. If you're still seeing issues, ma...
by Natasha
Sun Sep 21, 2008 5:03 pm
Forum: Bug Reports
Topic: Broken Images
Replies: 6
Views: 4209

Re: Broken Images

Lots of those images were corrupted with the HD crash. Restored them all and it should be good now.
by Natasha
Sat Sep 20, 2008 6:49 am
Forum: Announcements and Guidance
Topic: Major Maint
Replies: 2
Views: 4783

Re: Major Maint

For those who haven't realized it yet, www1 and www2 swapped places. As www2 was running a slightly different version of code there are likely to be a few hiccups, but most of them are going to be easy to iron out once discovered. Luckily our backup system made a switch fairly easy and nothing was l...
by Natasha
Thu Sep 18, 2008 2:24 pm
Forum: Announcements and Guidance
Topic: Major Maint
Replies: 2
Views: 4783

Major Maint

Sometime in the next few days the servers may have to be brought down for maint. This may involve something as simple as a HD swap, or as time consuming as having to change the dns records and wait for them to spread across the net.
by Natasha
Sun Apr 27, 2008 5:05 am
Forum: Bug Reports
Topic: Forum update stuff
Replies: 17
Views: 9634

Re: Forum update stuff

I don't see that and I use FF. I'll look into it. As for links, I'll see what I can do.
by Natasha
Sat Apr 26, 2008 12:12 am
Forum: Game Changes and Worldbuilding
Topic: Mail move
Replies: 0
Views: 6879

Mail move

Mail to administrators may bounce for a while. The mail server and customer support system are being moved.
by Natasha
Fri Apr 25, 2008 11:49 pm
Forum: Bug Reports
Topic: Forum update stuff
Replies: 17
Views: 9634

Re: Forum update stuff

Cluster is actually just a test Cory did a long time ago in preparation for getting DG to scale better. While we leave it up as an option, its not a supported way of using DG. If cluster eats your account and never gives it back, I'd pretty much just push it to the bottom of the pile support wise. N...
by Natasha
Fri Apr 25, 2008 11:46 pm
Forum: Bug Reports
Topic: email to admin returned
Replies: 2
Views: 2512

Re: email to admin returned

This should no longer be happening as of a few hours ago. Any more after I post this message would be a problem.
by Natasha
Fri Apr 25, 2008 6:07 pm
Forum: Bug Reports
Topic: Forum update stuff
Replies: 17
Views: 9634

Re: Forum update stuff

No cluster wasn't fully upgraded. And cluster was actually going to disappear very soon for a while anyway. I'm personally surprised that people play full time on the development stuff :) cluster and www2 are unsupported development branches. They're not always in sync with the live version of DG, b...
by Natasha
Fri Apr 25, 2008 6:25 am
Forum: Game Changes and Worldbuilding
Topic: Forums
Replies: 0
Views: 6715

Forums

As you know, by reading this right now, the forums have moved :) We're doing fun stuff. The theme may take a while to update, but the board hsould be functioning now.

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